Broward College campuses: (First there to be considered as Main Campus)

1. North Campus: 1000 Coconut Creek Blvd. Coconut Creek, FL 33066
2. A. Hugh Adams Central Campus: 3501 Davie Rd. Davie, FL 33314
3. Judson A. Samuels South Campus: 7200 Pines Blvd.Pembroke Pines, FL 33024
4. Cypress Creek Admin. Center / Online Campus: 6400 N.W. 6th Way Ft. Lauderdale, FL 33309
5. Miramar Town Center: 2050 Civic Center Place, Miramar, FL 33025
6. Pines Center: 111 East Las Olas Blvd. Bldg. 33 Ft Lauderdale, FL 33301
7. Willis Holcombe Center:111 East Las Olas Blvd. Bldg. 33 Ft Lauderdale, FL 33301
8. Weston Center: 4205 Bonaventure Blvd. Weston, FL 33332
9. Miramar West Center: 1930 S.W. 145th Ave. Miramar, FL 33027
10. Tigertail Lake Recreational Center: 580 Gulfstream Way Dania Beach, FL 33004

Time Zone: Eastern Time (EST / EDT)
Published Phone Number:

1. One Stop = (954)201-7350
2. Help Desk = (954)201-7521

Online self-help document:

1. https://helpdesk.broward.edu

BlackBeltHelp Hours of Support: 24*7

On-Site Help Desk Location  & Support Hours:

1. Central Campus Library – Building 17, Room 122
2. Monday – Friday, 9am – 4pm EST

Issues In-Scope:

1. Technology Questions
2. WiFi/Internet
3. Login & Password
4. D2L/Honorlock/LockDown Browser
5. Hardware Issues
6. Software Issues
7. Employee Device Pickup
8. Employee Device Return

Common End-User Pages / Systems

Other Department Contacts

NOTE: Any interaction requiring immediate assistance should be directed to Contact Center Operations & Help Desk team. From there, we will review and request additional support from an internal team member as needed. Tier 2 Escalation pathways for One Stop & Help Desk to be discussed in further detail.